Ebayprofitmaster

making money online with ebay

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Help with eBay – how to get help with an eBay problem

Posted by ebayprofitmaster on September 26, 2010

From time to time you might need help with eBay. You might find that you have a technical problem that you cannot resolve alone.

It is at this stage that you would appreciate a customer support number to phone to get help. Although hidden away very well, and requiring rather a lot of jumping through hoops, eBay do provide a customer support line.

They simply require that you click through several links, at each time presenting you with possible answers, in the hope that they can possibly avoid you having to contact them.

This might make them sound like they cannot be bothered to deal with you, but the problem is more likely to be that they simply do not have the resources to deal with the number of customers that they have on a daily basis.

If you really require the eBay phone number you can start by going to the following page:
http://contact.ebay.co.uk/ws/eBayISAPI.dll?ContactUsNextGen

Then clicking on “see more topics” at the bottom of the short list of possible questions.

From there you would be best clicking on “technical problems” on the left and then “problems with the eBay site” on the right.

Then simply click on “I want to report a technical problem on the site” at the bottom of the screen.

You will at this stage notice that the blue “call us” button has been displayed at the right of the screen, that you can now click on to get help with eBay technical problems.

This is only really used for technical problems, with the rest of the help page being satisfactory for most other issues that arise.

For help with eBay on other non technical issues you can visit this page:
http://pages.ebay.co.uk/help/index.html

It is at this page that you can get virtual help from “Louise”, which is just another of those web services created to present the help that is already available in a new way.

The keywords you type in will be checked against a database of the most likely questions, and their answers presented to you in a friendlier manner than a basic webpage.

If you have received any strange email supposedly from eBay requesting personal details, then you should not follow any instructions within it.

Remember, just as with any other decent business online, they will never email you requesting any details, and any email received that seems suspicious should be considered spam.

Only ever sign into eBay from their website (as found by searching Google for “eBay”) and not by clicking on any link in an email.

Doing so is the only way to prevent the spammers from getting their hands on your login details. The eBay Account Guard is another that you can get help with eBay. It is part of the eBay toolbar.

It warns you when you are on fake websites, and also lets you keep track of your account and the listings you are bidding on.

More on the eBay toolbar can be found by visiting:
http://pages.ebay.co.uk/ebay_toolbar/index.html

Now you might be wondering how eBay makes their Money. There are several ways that eBay makes money from their website, as eBay have created a host of different fees that sellers have to pay in order to give their listings greater exposure on the website.

The full range of different fees that sellers have to pay to eBay can be studied by checking out this page:
http://pages.ebay.co.uk/help/sell/seller-fees.html

In addition eBay also profits from advertisers on their website, but the vast majority of income comes from the thousands of listings ending every second.

Buyers do not pay anything to eBay – they only pay the sales price plus postage (if any!)

Despite the variety of fees that eBay introduce, and all of the many rules and regulations that they have regarding which items can be listed, it is always worth using eBay for listings, as this gives you access to a huge potential audience for your goods.

One of the most frequently asked questions is how Safe is eBay? Next time I would like to write a short post all about that (the short answer being it is safe!)

A SHORT URGENT PLEA FROM ME – PLEASE CHECK OUT THE AMAZINGLY TALENTED

DANIELLE MERCIER ON YOUTUBE WHO WRITES AND PLAYS HER OWN MUSIC.

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