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EBAY FEEDBACK: HOW IMPORTANT IS YOUR REPUTATION?

Posted by ebayprofitmaster on August 12, 2010

This post has been delayed by several weeks due to the major effort that has gone into improving my main website and my eBay about me page, for which I apologize (please feel free to visit my site and see what I mean!)

So let’s get straight on with discussing your feedback rating, and how that will affect the people that might be considering buying from you.

The rating itself will play a massive part in the decision of whether to risk buying from you on eBay or not.

Every positive or negative feedback comment left on your eBay account will alter your feedback rating higher or lower respectively.

So, for example an eBay member with a feedback rating of 37 might have 40 positive ratings and 3 negative ones.

However another seller that is selling the same item might just have a feedback rating made up just 37 positive comments.

They both have the same score, but which one would you buy from? The one without any negative comments from buyers attached to their eBay account, of course!

And you can bet that all your buyers will feel the same way regarding your eBay feedback rating.

This is why it is so important to try to increase your positive eBay feedback as much as you can, whilst trying to decrease your negative feedback comments as much as possible.

To help you do this, try the following simple steps:

1. Always leave feedback for other members that you transact with, because will increase the chances that they will remember to leave feedback for you.

2. If they don’t leave you a feedback comment its always worth contacting them to make it look like you are showing interest in whether they really liked their item or not. In actuality, you are also giving them a push to enter some feedback comments just like you have done for them.

3. Pay your sellers as quickly as you can, because all sellers love to be paid quickly, and they will likely enter this in their positive feedback comment for you.

4. Do not become a problem customer for your seller. In other words do not expect them to be able to get the item to you too soon after receiving your payment.

There are all sorts of delays in postage and customs that can prevent you from receiving the item as quickly as the seller first estimates.

If you insult the seller you buy from because of something that was not actually their fault then this is unlikely to end up with you receiving positive feedback.

It is important to remember that whether or not you are the buyer or the seller, the feedback you receive is still counted towards the overall rating on your eBay account, so unless you go to the trouble of running two eBay accounts (one for buying and one for selling, which you are allowed to do) you will want to make sure you treat your sellers well in any transaction to avoid their negative comments for you affecting your chances of selling later on.

In other words be a nice buyer – its good for you!

As it’s so important for a seller to have a good eBay reputation figure my next post will be all about sellers’ feedback ratings (and hopefully on time this time!)

CHECK OUT MY NEW IMPROVED EBAY ABOUT ME PAGE

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